Terms of Service

These terms constitute a legally binding agreement between you and Insight Draft. Please read them carefully as they govern your access to and use of our AI-powered meeting insights platform.

Last updated: November 12, 2025

Table of Contents

1.

Agreement to Our Legal Terms

Legal Binding Agreement

We are Youdede dba Insight Draft, doing business as Insight Draft ("Company", "we", "us", "our"), a company registered in the Netherlands at 186 Voorhaven, Rotterdam, ZH 3024 RR. Our VAT number is NL002478932B73.

We operate the website https://www.insightdraft.com/ (the "Site"), as well as any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services").

You can contact us by email at hello@insightdraft.com or by mail to 186 Voorhaven, Rotterdam, ZH 3024 RR, Netherlands.

These Legal Terms constitute a legally binding agreement between you and Youdede dba Insight Draft concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

2.

Our Services

AI-Powered Meeting Solutions

Our Services provide AI-powered meeting transcription and analysis capabilities. The Service is not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.), so if your interactions would be subjected to such laws, you may not use the Services.

3.

Intellectual Property Rights

Ownership and Usage Rights

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks").

Subject to your compliance with these Legal Terms, we grant you a non-exclusive, non-transferable, revocable license to access the Services and use the Content solely for your personal, non-commercial use or internal business purpose.

  • Our Intellectual Property. We own or license all intellectual property rights in our Services, including source code, databases, functionality, software, website designs, and content.
  • Your License to Use. We grant you a non-exclusive, non-transferable, revocable license to access and use our Services for personal or internal business purposes.

4.

User Representations

Your Warranties and Representations

By using the Services, you represent and warrant that:

  • All registration information is true and accurate
  • You have the legal capacity to agree to these Legal Terms
  • You will not access the Services through automated or non-human means
  • You will not use the Services for any illegal or unauthorized purpose
  • Your use of the Services will not violate any applicable law or regulation

5.

User Registration

Account Security and Responsibility

You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username.

6.

Purchases and Payment

Payment Methods and Terms

Payments are securely processed via Stripe. The following payment methods are accepted, but availability may vary by country:

All payments are in Euros. No refunds will be provided as we offer digital services.

  • Cards (Visa, Mastercard, American Express, etc.)
  • Apple Pay
  • Google Pay
  • Revolut Pay
  • Bancontact
  • BLIK
  • EPS
  • giropay
  • iDEAL
  • TWINT
  • Klarna
  • PayPal

7.

Subscriptions

Free Trial, Billing and Renewal

We offer a 14-day free trial to new users. The account will be charged according to the user's chosen subscription at the end of the free trial.

Your subscription will continue and automatically renew unless canceled. You can cancel your subscription at any time by logging into your account.

We may modify subscription fees at any time. Any fee changes will apply to the next billing cycle.

  • Free Trial. We offer a 14-day free trial to new users. Charges begin after the trial period ends.
  • Billing and Renewal. Subscriptions automatically renew unless canceled through your account settings.
  • Fee Changes. We may modify subscription fees with changes applying to the next billing cycle.

8.

Prohibited Activities

Restrictions on Service Use

You may not:

  • Systematically retrieve data or content from the Services
  • Make unauthorized use of the Services
  • Copy, modify, or create derivative works of the Services or any Content
  • Engage in any automated use of the Services
  • Delete or alter any copyright, trademark, or other proprietary notices
  • Attempt to impersonate another user or person
  • Upload or transmit viruses or malicious code
  • Use the Services for any illegal purpose

9.

User Generated Contributions

Content You Provide to Our Services

When you create or make available any Contributions (including meeting recordings and transcripts), you represent and warrant that:

  • You have all necessary rights to submit the Contributions
  • The Contributions do not violate any third-party rights
  • The Contributions comply with applicable laws and these Legal Terms

10.

Contribution License

Rights and Permissions

You retain all ownership rights in your Contributions. By providing Contributions, you grant us a license to use, store, and process them in accordance with our Services.

11.

Social Media

Third-Party Connections

Our Services may allow you to connect with social media accounts. You are responsible for all activities conducted through such connections.

12.

Services Management

Our Rights and Responsibilities

We reserve the right to:

  • Monitor the Services for violations
  • Take appropriate legal action against violators
  • Refuse, restrict access to, or limit any user or Contribution
  • Manage the Services to protect our rights and property

13.

Privacy Policy

Data Protection and Privacy

Please review our Privacy Policy at https://www.insightdraft.com/legal/privacy. By using the Services, you agree to be bound by our Privacy Policy.

14.

Term and Termination

Agreement Duration and Ending

These Legal Terms remain in effect while you use the Services. We may terminate or suspend your account immediately, without notice, for conduct violating these Terms.

15.

Modifications and Interruptions

Service Changes and Availability

We reserve the right to change, modify, or remove Services content at any time. We may experience interruptions and delays. We are not liable for any loss resulting from Service modifications or interruptions.

16.

Governing Law

Legal Jurisdiction

These Legal Terms are governed by the laws of the Netherlands. You agree to submit to the non-exclusive jurisdiction of the courts of Zuid-Holland.

17.

Dispute Resolution

Conflict Resolution Process

Attempt to resolve disputes informally for at least thirty (30) days before initiating arbitration.

Disputes shall be resolved by arbitration in Rotterdam, Netherlands, conducted in English under Dutch law.

  • Informal Negotiations. Attempt to resolve disputes informally for at least thirty (30) days before initiating arbitration.
  • Binding Arbitration. Disputes shall be resolved by arbitration in Rotterdam, Netherlands, conducted in English under Dutch law.

18.

Corrections

Error Correction Rights

We reserve the right to correct any errors or inaccuracies in the Services at any time.

19.

Disclaimer

Service Warranty Disclaimer

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED.

20.

Limitations of Liability

Liability Restrictions

IN NO EVENT WILL WE BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL DAMAGES. OUR LIABILITY IS LIMITED TO THE AMOUNT PAID BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING.

21.

Indemnification

User Indemnification Obligations

You agree to defend, indemnify, and hold us harmless from claims arising from your use of the Services or violation of these Terms.

22.

User Data

Data Management and Responsibility

We retain user data and Contributions for as long as you maintain an active account. You are responsible for all data you transmit through the Services.

23.

Electronic Communications, Transactions, and Signatures

Digital Agreement Consent

You consent to receive electronic communications and agree to electronic signatures for contracts and transactions.

24.

California Users and Residents

California-Specific Rights

California users may contact the Complaint Assistance Unit of the Division of Consumer Services for complaint resolution.

25.

Miscellaneous

Additional Legal Provisions

These Legal Terms constitute the entire agreement between you and us. Our failure to enforce any right shall not constitute a waiver.

26.

Contact Us

How to Reach Us

For questions or comments about these Terms of Service, please contact us using the information below.

We are committed to providing clear and transparent terms and helping you understand your rights and obligations.

  • Company Name. Youdede dba Insight Draft
  • Email Support. hello@insightdraft.com
  • Mailing Address. 186 Voorhaven, Rotterdam, ZH 3024 RR, Netherlands

Questions About Our Terms?

We want to ensure you understand our terms of service. If you have any questions about these terms or need clarification on any provisions, please don't hesitate to contact us.